FAQs

1.    How to paint a wall?

 

a) Surface preparation

 

• Fill the structural cracks if any with appropriate mix of fine sand and cement.
• Surface should be scrubbed by wire brushing or coir brushing to remove all loose particle.
• Sand the surface properly and ensure removal of the dirt, dust, and loosely adhering particles.
• Surface should be thoroughly  washed with running water.
• Area affected by algal or fungal growth should be properly cleaned with bleaching powder solution ( 5-10%) or bio wash before painting.

 

b) Application of paint

 

• Follow the  painting procedures (Direction For Use - DFU) as given on the container.
• Sand with suitable emery  paper after application of putty.
• Always wipe and clean the surface after sanding to remove loosely adhered particles.
• Always give required recoat time.
• Always cross check the selected shade in colour spectra/ palette.
• Select the shades from Asian Paints shade card and prepare the same shade through Colour World Tinting Machine.
• Purchase 200ML shade sampler pack to see how the shade will look like in your home before purchasing the bulk quantity.
• Ensure that the mixing of base and colourant is done in Gyroshaker  for the specified time.
• Stir the paint properly before use  & use recommended thinner to dilute the paint.
• Use the thinned paint within 24 hours to avoid microbial contamination.
• Use good quality of brush or roller to  get an appropriate finish.
• Ensure drying time of 2 weeks (for interiors) of paint film before cleaning.

2.    What not to do while painting a wall?

• Do not use cotton rags for cleaning ( use soft synthetic clothes).
• Do not fill the cracks with any kind of putty - use cement & sand mixture.
• Do not apply the paint directly on the wall without primer.
• Do not dilute the primer more than the recommended dilution.
• Do not sand the surface after primer application.
• Do not use interior products (primer, putty, finished products) for exterior.
• Do not apply too thick layer of putty.
• Do not apply less number of coats than recommended.
• Do not use base as white paint.
• Do not over and under dilute the paint.
• Do not use stainer or any other colourants.
• Do not prepare the shade manually. It may create non uniform mixture.
• Do not follow any touch up work once the final coat is applied.

3.    How to use enamel paint?

• Surface should be degreased by using appropriate cleaning solution.
• Rusting on the metal ( if any) should be removed with the use of proper derusting process.
• Follow the painting procedure ( DFU) as given on the container.
• Always use Asian Metal Primer as base coat.
• Always give required recoat time.
• Cross check the selected shade in colour spectra / palette to avoid shade variation issues.
• Select the shades from APL  shade card and prepare the same shade through DTS.
• Ensure that the mixing of colourants is done in gyroshaker for specified time.
• Stir the paint properly before use.
• Use recommended thinner to dilute the paint.
• Use the thinned paint within 24 hours to avoid any medium separation.
• Use good quality brush and roller to avoid brush marks.
• Ensure drying time of 1 week of paint film before cleaning or removing stains.

4.    What not to do while using enamels?

• Do not apply the paint directly over the old prime surface.
• Do not use any water based primer.
• Do not apply thick coats of putty.
• Do not apply extra coats against recommendation.
• Do not prepare the shade manually because this may lead to non uniform mixing.
• Do not use white paint as a base.
• Do not over dilute or under dilute the paint.
• Do not use kerosene, linseed oil or any other substandard solvent for thinning of the paint.
• Do not tint the paint with  other stainer after thinning.
• Do not use local red oxide primers.

5.    How to prepare a surface before painting?

• No loose material on surface.
• Insist dilution of paint as per paint manufacturer's recommendation.
• Insist on proper crack filling & re-plastering to rectify loose plaster before painting.
• Insist on proper water proofing before starting to paint if you are suffering from leakage, seepage or dampness.
• Insist on recommended number of primer and top coats.

 

If there is a problem of leakage, seepage, dampness, and salt formation on the wall – normal painting will not solve this. Please use and apply appropriate water proofing chemical to rectify the problem before starting the painting procedure.

6.    What to do for longer life of paint?

• Insist on 3 coats for horizontal surface on exteriors.
• Insist on bio-wash treatment to get rid of algae/fungi infestation.
• Insist on high quality paints.
• Avoid cement paint on exterior.
• Insist on 100% acrylic paints in high rainfall areas.

7.    What not to do during painting?

• Do not paint wet or newly plastered surface with visible moisture.
• Allow enough time for curing and drying.
• Do not attempt interior painting during heavy rain and high humidity weather condition.
• Postpone exterior paint during heavy rain or likely to rain within 8 hours of painting.
• Do not speed up the recommended painting process. Give enough drying time between two coats.
• Do not cure paint with water (except cement paint).
• Do not use any type of spray plaster or POP or interior putty under exterior paints.
• Ensure skilful painters are engaged for the painting job. Ask Asian Paints Colourworld dealers for proper recommendation.

8.    What are the defects that can occur pre/post painting?

Some of the defects that can occur pre/post painting are as follows:

i)Brush marks

- Vertical, horizontal or a mesh like pattern made by brush while application which results in brush marks.

Remedies - Brush marks

• Employ skilful painter - Contact Asian Paints or our Dealer for recommendation.
• Sand the affected area till smooth finish and apply paint after recommended thinning using brush followed by rolling techniques.

 

ii) Blistering 

- Blisters (boils) can develop in various forms, sizes, areas and density. Blistering can occur between the individual layers and also beneath the entire dry film. Blisters disappear in dry weather and sometimes leave marks behind.

Remedies - Blistering

• Sand the affected area to achieve smoothness and then repaint the whole wall.

 

iii) Peeling or flaking

This occurs on account of failure of a coating film to maintain adhesion with its substrate. This condition results when the surface is contaminated (with loose paint materials, dust, lime wash/ distemper/ cement paint or  grease/oil etc). Also moisture seepage coming from the wall itself can cause peeling or flaking.

 Remedies - Peeling or Flaking

• Scrape down the area as much as possible.
• Carry out waterproofing job if moisture still persists.
• Clean the surface till it’s free from powder and good enough to apply primer coat.
• Repaint the area using recommended system.

 

iv) Shade variation

 

 

 

 

 

 

 

 

- Major mismatch of the color delivered on the painted surface with the standard shade tab in the color palette/ spectra.

Remedies - Shade variation

• Minor shade variation may come as shade shown in shade cards are only for indication purpose.
• Changes in lights of the room can change shade – so always compare shades with shade card and with liquid sample under same lights.
• Ensure proper mixing in gyroshaker for recommended time.
• Shake the paint before use.
• Put another coat of paint with correct shade.
• If problem persists - log your complaint in the Asian Paints Nepal website Customer Complaint Management System or send a mail to [email protected]

                                                                                                    
v)Chalking

A chalky dust or powder from the painted surface which comes off on the hand when rubbed or wiped across the surface.
 

Remedies - Chalking

• Remove the chalky matters as much as possible through sanding and wiping.
• Rinse the surface thoroughly and dry it.
• Apply a coat of primer.
• Check for chalking.
• Repaint with a good quality paint.
• If problem persists - log your complaint in the Asian Paints Nepal website Customer Complaint Management System or send a mail to [email protected]

 

vi) Lime blooming
In case of exterior, whitish marks on the film or powder like deposit forms a layer on the surface of the film.

Remedies - Lime blooming

• Scrape with a wire brush and repaint with a superior quality product and follow the painting procedure thoroughly.
• If any dampness or water seepage or moisture and salt formation observed – carry out waterproofing first before painting.
• If problem persists - log your complaint in the Asian Paints Nepal website Customer Complaint Management System or send a mail to [email protected]

 

vii)Patchiness
Areas of the surface with a differing texture or degree of gloss surrounded by clearly defined boundary or colored lines.

Remedies

• In minor cases, apply one or two more coats with the correct dilution.
• Sand the surface lightly if it is observed uniformly on surface.
• Scrape the surface and repaint using full painting system in severe cases.

 

viii) Fungal and Algal Growth

Algae - Bluish green appearance ( typically observed on exterior surfaces).
Fungus- Brownish/ blackish appearance ( typically observed on interior surfaces).
All Asian Paints products have certain amount of anti algal and anti fungal (anti microbial) property. High quality paints have superior anti microbial property. But for a regular source of moisture, like potted plant in close proximity with daily watering etc, near the painted wall - microbial growth will be inevitable.
 

Remedies-Fungal and Algal Growth

• Remove the source of leakage/ dampness / moisture exposure.
• Consult a water proofing expert and use water proofing chemicals to contain dampness.
• Repaint the surface.
• Scrape the entire area and repaint  the surface with full system.